Privacy Policy

Rainbow Medical Transportation Terms and Conditions

1. Acceptance of Terms

By accessing and using the services of Rainbow Medical Transportation (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please review these Terms carefully. If you do not agree with these Terms, you must not access or use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting the modified Terms on our website. You agree to review the Terms periodically to be aware of such modifications.

3. Services

We provide non-emergency medical transportation (NEMT), ambulette, and wheelchair transport services. We reserve the right to refuse service to anyone for any reason at any time.

4. User’s Responsibilities

Users are responsible for providing accurate information when scheduling transportation services. Failure to provide accurate information may result in delayed or denied service.

5. Payments

Payment is required at the time of service unless otherwise agreed upon in writing. We accept various forms of payment, including credit/debit cards, checks, and cash.

6. Cancellations

Cancellations must be made at least [insert time frame] prior to the scheduled service time. Failure to cancel in a timely manner may result in a cancellation fee.

7. Limitation of Liability

Rainbow Medical Transportation shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of our services.

8. Indemnification

You agree to indemnify and hold Rainbow Medical Transportation harmless from all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of our services.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles.